Shalem™ Oil is a nourishing oil that hydrates the scalp, promotes hair growth, and supports overall hair health. Designed to provide deep nutrition, it helps restore balance and vitality to your hair.

Yes our oil is suitable for all hair types: dry, oily, curly, straight, or kinky. Its intensely hydrating formula nourishes and stimulates healthy hair growth. Give your hair complete and natural care for a beautiful shine.It reveals the authentic beauty of your hair, bringing softness, shine, and vitality.

100% natural, Shalem™ Oil combines the benefits of castor oil and coconut oil to provide deep hydration. Enriched with vitamin E, vitamin A, vitamin C, vitamin B, niacin, lauric acid, caprylic acid, and capric acid, this oil intensely nourishes your scalp and hair. This gentle blend strengthens each strand and stimulates healthy and rapid hair growth.

We offer free shipping on orders of 2 or more items. For purchases of fewer than 2 items, a shipping fee will apply. We aim to deliver as quickly as possible, and we will keep you informed of your order's status.

Delivery times depend on your location:our delivery times are approximately 4 to12 days on all orders placed on the site.We do everything possible to ship orders quickly. A shipping confirmation with a tracking number is sent once the order has been processed.

Once your order has been shipped, you will receive an email containing: A tracking number. A direct link to track the status of your order. You can also visit our Order Tracking page on the site, enter your order number and check the status in real time.

We accept credit cards (Visa, Mastercard, American Express) and PayPal for simple and secure payments. All payments are made via reliable and secure platforms.

Yes, it is possible to modify or cancel your order if it has not yet been shipped. To do so, please contact us immediately at support@shalemcosmetic.com, providing your order number. In case of cancellation, your order will be fully refunded if your request is made within 24 hours of purchase. We will NOT accept order cancellations once the order has been shipped. You will need to follow our returns policy

After placing your order, you will receive an email confirmation containing your order number, a summary of the items purchased and delivery details. If you do not receive this email within 10 minutes, check your spam folder or contact our customer service.

Returns are accepted only under specific circumstances, such as a defective product or a product that does not match the description provided on our website. In accordance with Canadian and Quebec law, health and personal care products cannot be returned once opened or used, unless the product is defective or does not match the description. In such cases, you are entitled to a refund or replacement, after inspection of the returned product.

You have 14 days if the received product is defective, does not match the description provided on the Shalem™ website, and your request complies with our refund policy, we offer a full refund. Your satisfaction is our priority.

Return shipping costs are the responsibility of the customer, unless the product is damaged or defective. In that case, Shalem™ will cover the return shipping costs. For other returns, the customer is responsible for the shipping fees. We recommend using a tracked shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of the returned item.

To initiate a return or exchange:Contact us at support@shalemcosmetic.com, providing your order number and the reason for the return. If the reason is deemed valid according to our return policy, we will provide you with instructions to return the product. Once the product is received and inspected, we will process the refund or exchange within 5 to 7 business days.

All of our products are shipped from Canada, where they are carefully prepared and packaged to ensure quality upon arrival.

No, our products are never tested on animals. We are proud to offer ethical and respectful hair care.

At the moment, our products are only available online via our official store. This allows us to offer competitive pricing and free delivery on all orders.